Accessibility Statement

Our standard

We want everyone — students, parents, guardians and staff — to be able to use IhyaPortal. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This website is partially conformant with WCAG 2.2 AA: most of the site meets the standard, and the known exceptions are listed under "Known limitations" below.

What we do

• We run automated accessibility checks (axe-core, against the WCAG 2.0 and 2.1 A and AA rule sets) across the public pages and the signed-in learner, guardian and staff journeys as part of our test suite. Serious and critical failures are treated as defects that must be fixed.
• Every interactive control shows a visible keyboard focus indicator — a two-tone ring designed and measured to stay visible on every background the portal uses, including in forced-colours (high-contrast) mode.
• A "Skip to content" link lets keyboard users jump past the navigation on every page.
• Buttons, links and other controls have a target of at least 24×24 pixels, or enough space around them, as WCAG 2.2 success criterion 2.5.8 requires. Many of the main controls are larger than that.
• Pages are built to work at small screen widths and when zoomed.

Known limitations

These are the problems we know about that have not yet been fixed.

• Automated checks cannot find every accessibility problem. Our automated suite treats serious and critical issues as blocking; some moderate and minor issues it reports have not yet all been fixed.
• We have not yet completed a full manual audit with screen readers and other assistive technology across every page.
• Files uploaded by staff and students (for example course materials and homework submissions) are shared as they were uploaded, and may not themselves be accessible documents.

Tell us if something does not work for you

If any part of IhyaPortal is hard for you to use — or you need information from it in a different format — email us. Please say which page the problem is on and what went wrong. We aim to reply within 5 working days, and we will do our best to fix the problem or provide the information another way.

About this statement

This statement describes what we test and what we know about IhyaPortal's accessibility today. The site was last tested on 24 September 2026, with automated checks and a manual review of the public pages and the signed-in dashboard. We update this statement as the portal changes and as issues are found and fixed.